PROFESSIONAL SPORTSWEAR
PinsportShipping times

Shipping times

How long does shipping take?

Express shipping is available for customers in Ukraine and Europe and will generally take 5-14 business days from time of dispatch.

In most major countries and centres, free shipping will take between 7 and 25 business days from time of dispatch. Some more remote areas may take a longer.

Tracking numbers are provided on all orders as soon as they are dispatched to allow you to track the progress of your item(s) in real-time.

Shipping time estimates are as follows. Variations between similar locations are due to local postal service processing times:

  • We aim to process in-stock orders within 72 hours (barring holidays and Sunday's) at which point shipping time estimates begin.
  • All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only. 
  • Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday. 

Free Shipping

REGION

SHIPPING TIME
(BUSINESS DAYS)

United States, United Kingdom, Australia

14-20

Canada, France, Spain, Germany, Netherlands, , Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

10-20

Brazil, Italy, Russia, Argentina, Chile, Mexico

15-35

Ukraine

2-5

All Other Countries

10-25

  • All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only. 
  • Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday. 
  • It can take a few days following order shipment before the Tracking number becomes active on the courier's system. If the information has not appeared on the courier's website, please try again later.
  • We aim to process in-stock orders within 72 hours (barring holidays and Sunday's) at which point shipping time estimates begin.
  • Free gift promotions may fall outside of these delivery times and will usually ship separately to the main order.

Does we provide tracking information?

Yes, you will automatically receive an email once your order ships that contain your tracking information.

If you haven’t received tracking info within 5 days, please contact us via our contact page.

My tracking says “no information available at the moment”

This is normal. For most shipping companies, it will take between 2-5 business days for the tracking information to update on their system.

If your order was dispatched more than five business days ago and there is still no information on your tracking number, please contact us and we will chase it up for you.

Will my items be sent in one package?

We will always endeavour to minimize the packaging needed for shipping. 

The majority of our items are shipped from our single warehouse, though some items introduced on a trial basis or in partnership with other companies may ship separately.

On some orders, we will ask our manufacturer to split the packaging to reduce the risk of custom or import charges being applied to the order.

On occasion, one item of an order may take longer to manufacturer or is temporarily out of stock. In this case, we will ship the available item immediately, and ship the remaining items separately as to not hold up the entire order.

If you have any other questions, please contact us via our contact page and we will do everything we can to help you out.

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